Privacy policy

privacy policy (smiling scorpio)

effective date: 10/27/2025
contact: smilingscorpios@gmail.com 1575 westwood blvd. suite 302 #1088 los angeles ca 90024

what we collect

• order & account info: name, email, phone, billing/shipping address, payment method (tokenized), order details.
• device & usage: ip address, browser type, pages viewed, time on site, utm/source; collected via cookies, pixels, and similar tech.
• support messages: emails, attachments, and notes when you contact us.
• marketing preferences: opt-ins for email/sms.

we do not intentionally collect sensitive personal data.

how we use your info

• to fulfill orders (payments, shipping, confirmations, returns).
• customer support and account management.
• safety & fraud prevention.
• marketing & personalization (with your consent where required).
• analytics to improve our site and products.
• legal compliance (tax, accounting, regulatory).

sharing your info

we share only with service providers who help us run the business:

• platform & hosting: shopify (our store platform).
• payments: [shopify payments/stripe/paypal—list the ones you use].
• shipping & logistics: [ups/usps/fedex/shipstation—list].
• email/sms & crm: [klaviyo/mailchimp/postscript/etc.—list].
• analytics & ads: [google analytics/meta pixel/tiktok pixel—list].

these partners can use your data only to provide their services to us.

cookies & tracking

we use cookies/pixels for site functionality, analytics, and marketing. you can manage cookies in your browser settings and opt out of marketing cookies via our banner (where available).

advertising choices

• email: unsubscribe link in every message.
• sms (if used): reply stop to opt out.
• ad preferences: you can limit interest-based ads via your device or platform settings.

your rights

depending on where you live (e.g., california, eu/uk), you may have rights to access, correct, delete, or port your data, and to opt out of targeted advertising or “sale/share” of personal data.
to exercise any rights, contact us at [support@smilingscorpio.com] with your request and order/email info.

california residents: we don’t sell personal information for money, but some ad tech may be considered “sharing.” you can request an opt-out at [link to your “do not sell/share” page or email].

retention

we keep personal data only as long as needed for the purposes above (e.g., tax/records retention) and then delete or de-identify it.

children

our site isn’t intended for children under 13. we don’t knowingly collect data from children.

international transfers

if you’re outside the u.s., your data may be processed in the u.s. by our providers under appropriate safeguards.

automated decision-making

we may use limited automated checks (e.g., fraud screening). no decisions with legal or similarly significant effects are made solely by automated means.

changes

we’ll update this policy as needed. if changes are material, we’ll note it on this page and update the effective date.

contact

questions or requests? fill out a form on the contact page.